Finance and banking, elektroniczna obsługa firmy, digitalizacja bankowości

Solutions // Finance and banking

Finance and banking

We work with over 20 finance and banking companies

CONTMAN helped digitalize processes, documents, and transactions in banks, leasing operators, stock brokerages, loan companies and debt collection agencies.

Front office

Credit service

Here are the processes we can digitize along with documents and data:

handling applications (document circulation, credit analysis, funds disbursement),
after-sales service (refinancing, debt repayment, interest rate changes, reporting),
security (analysis of documentation, financial investigation, entering, issuing and archiving data),
debt collection (soft and hard actions, litigation, crimes, claims management),
credit analysis (analysis and investigation of bad debts, creating documentation, support in court disputes).

Front Office

Payment handling

Here are the processes we can digitize along with documents and data:

domestic and foreign transfers (analysis, data entry, authorization and rejection, reconciliation, reporting),
other payments (direct debits, cash, deposit, telephone orders), reconciliation, reporting),
payment cards (card issuing and renewal, fraud investigation, blocking and extinction),
debt collection (soft and hard actions, litigation, crimes, claims management).

Front Office

Banking service

Here are the processes we can digitize along with documents and data:

basic services (product activation and management),
handling accounts (opening, handling, transferring, closing accounts),
inheritance,
cash service,
other (bank boxes, mailbox, POS management).

Front Office

Compliance services

Here are the processes we can digitize along with documents and data:

verification of documents and signatures,
KYC / AML (Identity verification, transaction monitoring, people with PEP status),
legal investigation (analysis, creation of documentation, support for administrative activities),
internal control (evaluation, design, support in internal control),
support (communication, support for internal and external stakeholders).

Back Office

Go digital!

FINANCE AND ACCOUNTING (Financial and Cost Management)
HR / HR (Talent acquisition, Development)
MARKETING (Campaigns, Digital Marketing)
SALES AND OPERATIONS (Customer Contact Center)
PURCHASES / SUPPLIES (Mail, Documents, Printouts, Logistics)

go digital !

Sales service

Digital contract and documents signing between a bank and retail and corporate clients (omnichannel) with a qualified signature in a bank
Implementing digitalized lending process
Registering, verification and digitalization of loan applications
Electronic loan contract/annex/addendum signing
Video client identification (KYC)
Video-chat

go digital !

Client service

Implementation of digital registry
Managing incoming and outgoing documentation, including documentation regarding the Polish Financial Supervision Authority, law enforcement and courts
Digital internal documentation servicing (mortgage/loan decisions, regulations, statues, etc.)
Creating digital client file
Managing the process and documentation of claims, applications, exetensions
Automatic archiving of transactional documentation
Importing/scanning and automatic recognition of documents periodically sent by clients including financial report, National Court Register form, certificates, etc.

go digital !

Finance and accounting

Automatic invoice registering and settlements with clients
Digital procurement documentation management (orders, invoices, corrections, protocols, direct debit)
Integration with the finance and accounting system

go digital !

Creating digital personnel file
Managing the personnel and payroll documentation
Integration with the existing personnel and payroll system